Direct and Indirect Speech
Often when we need to explain an incident or action, it involves quoting what someone said. A social situation, as well as a work email or presentation, are examples of such instances. There are two forms of Speech used to explain what other people say: direct Speech and indirect Speech (or reported Speech).
Direct Speech
The same words spoken are quoted indirect Speech. If we use Direct Speech in writing, we bring the words spoken between quotation marks (" ") and leave them alone. We may be reporting something that is being said (for example, a phone conversation) or asking someone about a previous conversation later.
Indirect Speech
When we use reported or Indirect Speech to speak about the past, we generally change the tense of the words we say. We use reporting verbs like 'say,' 'tell,' and 'ask,' and we can introduce the reported words with the word 'that.' There are no inverted commas in this sentence.